Have you ever been bogged down by client calls and thought to yourself…
Feeling stuck with your digital or creative agency?
In this video, I break down the five common lies that could be holding you back from growth and how to overcome them.
- How to transition from legacy clients that no longer fit your future business vision.
- The myth that custom solutions are always necessary and the benefits of productizing your services.
- The importance of removing yourself from fulfillment as the founder.
- Effective onboarding and delegating responsibilities to your team.
- Setting communication boundaries to avoid always being on and available to clients.
Timestamps:
00:00 Agency owners should focus on selling outcomes.
04:19 Sell specific outcomes to streamline the sales process.
06:54 Hiring for core capabilities simplifies business operations.
11:53 Setting communication expectations for clients is crucial.
13:02 Acknowledging the need for change, creates a growth plan.